Optial has completed another successful software enhancement project for a group of commercial banks for small and medium enterprises, which operate in Southeastern Europe, Eastern Europe, Ecuador, and Germany.
The group have used a custom solution delivered via Optial’s configuration engine since 2019 to manage their annual risk assessment process across member banks based in multiple countries. As part of the 2024 project, the group worked closely with Optial consultants to understand their requirements, and streamline and improve automation of their risk assessment process.
Enhancements were made to increase ease of use and efficiency for those end users who access the software infrequently as part of their annual process, including the following:
Improved notifications and in system guidance
Setting risk assessment scenarios to ‘Not Applicable’ at the click of a button
Non-applicable scenarios remain non-applicable in next year’s cycle
Outstanding actions can be accessed via one click through monthly reminder emails
Outstanding actions from the previous risk assessment cycle are copied to the current cycle so they are not forgotten
There were also new features for users managing the risk assessment process at the group level, including:
Retire in bulk distributed risk assessment scenarios that are no longer relevant
Two new custom reports and improvements to existing standard reports to meet the group’s reporting requirements
Optial supports clients by working closely with them to understand their ongoing requirements. Optial solutions are flexible and configurable, so can be regularly updated via enhancement projects to meet the evolving needs of the both the client and the industry and regulatory frameworks in which they work.
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